$6.00
Being clear and accurate about your item’s condition lets the buyer know whether they’re getting something new, used, or something in between. On the listing form, you can choose from one of several preset item condition options, which vary depending on the category that you list your item in.
It’s important to select the right item condition as it also helps ensure you’re following our selling practices policy. Find out what each item condition means in a particular category by reading our list below.
Category :
We confirm every order through SMS and a phone call before dispatch. Our logistics partner will also call to share the delivery time. Please keep your phone reachable for a smooth delivery experience.
No hidden charges — you only pay for your order.
• For all orders over 250£
• Delivery fee for normal orders.
Riders are instructed not to hand over parcels without payment. If you face any issue, contact our customer support at +44 7424 696018 or email sales@oliviawilsonsuperstoreuk.com
Refund & Exchange Policy
We carefully inspect all items before shipping. If you receive a damaged or faulty product, you can request a refund or exchange within 7 days of delivery.
• Contact us via sales@oliviawilsonsuperstoreuk.com
or +44 7424 696018
• Returned items must be sent back intact
• Refunds (product value only) are processed via bank transfer
• Customer bears return shipping cost
• Exchanges require an additional Pound 1 shipping fee
• Please confirm the return address before sending back the parcel
Cleaning & Maintenance
Storage & Shape Protection
Everyday Use & Prevention
Quick Stain Action
💡 Bagshop Tip: A well‑cared‑for bag stays beautiful longer and keeps its value high.
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